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    support_agentCRM WORKSPACE

    From First LeadToFirst Invoice

    trending_upAI Lead Scoringaccount_treePipeline View

    Lead → Follow-up → Pipeline → Quote → Convert → Invoice. One workspace, zero data loss.

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    Live ERP UI
    zoom_out_map
    CRM › PipelineSales Pipeline5-stage pipeline · Active dealsNew24₹48LContacted18₹72LQualified12₹96LProposal8₹1.2CrWon5₹84LPartyContactStageDateValueShree Textiles+91-98765-43210New02 Jun 26₹99,710Patel Distributors+91-99887-76655Contacted01 Jun 26₹1,41,600Metro Retail Ltd+91-88776-65544Qualified31 May 26₹2,89,100Globalia Exports+91-77665-54433Proposal30 May 26₹5,50,000Agarwal Traders+91-66554-43322Won29 May 26₹84,000
    trending_upPipeline View

    8-Step CRM Workflow

    CRM handles pre-sales; ERP handles fulfilment, invoicing, and collections after deal won.

    person_add
    01

    Lead Capture

    Capture leads from web, email, calls, and walk-ins

    contact_phone
    02

    Follow-up

    Auto-reminders via WhatsApp, SMS, and email

    account_tree
    03

    Pipeline Stage

    Kanban drag-and-drop through sales stages

    description
    04

    CRM Quotation

    Professional quote with GST and PDF

    how_to_reg
    05

    Convert to Party

    Won deal → Party Master for billing

    receipt
    06

    Sales Invoice

    Convert to SI / SBS in Sales module

    bar_chart
    07

    Analytics

    Conversion rates, pipeline value, team performance

    group
    08

    Team Sync

    Shared notes, activity logs, and task assignments

    CRM Features

    Everything you need from lead capture to deal closure — unified in one platform.

    person_addLEAD

    Lead Management

    Full lifecycle from capture to qualification with source tracking

    Auto assign
    account_treePIPE

    Pipeline Tracker

    Visual Kanban — New, Contacted, Qualified, Proposal, Won

    Drag & drop
    repeatFOLW

    Follow-up Automation

    Set schedules for WhatsApp, SMS, and email follow-ups

    Auto reminder
    trending_upDEAL

    Deal Tracking

    Track deal value, probability, expected close date

    Forecast
    descriptionQT

    CRM Quotation

    Generate GST-compliant quotes; 1-click convert to invoice

    Convert to SI
    groupCUST

    Customer View

    360° customer profile — interactions, deals, invoices, outstanding

    Party master

    Screens From Your TimePe ERP

    Illustrations use navbar brand colors: navy bar #0b3b8c, UI blue #0b3b8c, accent #f58220.

    /crm/pipeline
    zoom_out_map
    CRM › PipelineSales Pipeline5-stage pipeline · Active dealsNew24₹48LContacted18₹72LQualified12₹96LProposal8₹1.2CrWon5₹84LPartyContactStageDateValueShree Textiles+91-98765-43210New02 Jun 26₹99,710Patel Distributors+91-99887-76655Contacted01 Jun 26₹1,41,600Metro Retail Ltd+91-88776-65544Qualified31 May 26₹2,89,100Globalia Exports+91-77665-54433Proposal30 May 26₹5,50,000Agarwal Traders+91-66554-43322Won29 May 26₹84,000

    Pipeline overview

    5-stage Kanban with deal value, count, and team view.

    /crm/leads
    zoom_out_map
    CRM › PipelineSales Pipeline5-stage pipeline · Active dealsNew24₹48LContacted18₹72LQualified12₹96LProposal8₹1.2CrWon5₹84LPartyContactStageDateValueShree Textiles+91-98765-43210New02 Jun 26₹99,710Patel Distributors+91-99887-76655Contacted01 Jun 26₹1,41,600Metro Retail Ltd+91-88776-65544Qualified31 May 26₹2,89,100Globalia Exports+91-77665-54433Proposal30 May 26₹5,50,000Agarwal Traders+91-66554-43322Won29 May 26₹84,000

    Lead list

    All leads with source, stage, owner, and next follow-up.

    Built-In CRM Operations

    Beyond pipeline — AI lead scoring, auto follow-ups, and sales analytics included.

    smart_toy

    AI Lead Scoring

    Auto-score leads based on engagement, source, and behaviour patterns

    quickreply

    Auto Follow-up

    Scheduled follow-ups with template messages across channels

    notifications

    Activity Feed

    Real-time team activity feed with deal updates and changes

    assessment

    Sales Forecast

    AI-powered revenue forecast based on pipeline stages

    task

    Task Manager

    Assign tasks with due dates, priorities, and reminders

    call

    Call Logging

    Log calls with duration, notes, and auto-link to lead record

    Convert → Party
    zoom_out_map
    CRM › PipelineSales Pipeline5-stage pipeline · Active dealsNew24₹48LContacted18₹72LQualified12₹96LProposal8₹1.2CrWon5₹84LPartyContactStageDateValueShree Textiles+91-98765-43210New02 Jun 26₹99,710Patel Distributors+91-99887-76655Contacted01 Jun 26₹1,41,600Metro Retail Ltd+91-88776-65544Qualified31 May 26₹2,89,100Globalia Exports+91-77665-54433Proposal30 May 26₹5,50,000Agarwal Traders+91-66554-43322Won29 May 26₹84,000

    CRM to ERP — One Flow

    When a deal is won, convert the lead to a Party Master with one click. All CRM notes, quotations, and contact data carry forward to the Sales module for invoicing.

    how_to_regWon lead → Party Master with GSTIN, address, contacts
    descriptionCRM quotation → Sales Order with line items intact
    syncTwo-way sync between CRM and Sales module

    How It Works

    Capture leads, nurture them, close deals — all in one connected workspace.

    person_add
    1

    Capture

    Leads from web forms, email, calls, and walk-ins. Auto-assign to sales reps by source and territory.

    trending_up
    2

    Nurture

    Auto follow-ups, AI lead scoring, and pipeline movement through Kanban stages.

    emoji_events
    3

    Close

    Convert won deals to Party Master, generate invoices, and track receivables.

    CRM Reports

    Insights and analytics tied to live CRM data.

    Lead ReportPipeline ReportFollow-up ReportConversion RateSales ForecastTeam PerformanceDeal FunnelSource-wise Analysis

    Related modules

    Sales ModuleQuotation to InvoiceE-InvoiceGST ComplianceMIS AnalyticsNotifications

    Turn leads into loyal customers?

    Your CRM, accounting, and invoicing — united in one powerful workspace.

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    insights TimePe ERP

    Empowering Indian MSMEs with world-class financial technology, AI-driven insights, and seamless GST portal filing compliance.

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    Core Operations

    • Sales to Dispatch
    • Purchase & Inventory
    • Banking & Accounts
    • Outstanding & MIS
    • HR & Payroll
    • CRM Workspace
    • Task Management

    Tax & Compliance

    • GST Compliance Hub
    • e-Invoice System
    • E-Way Bill
    • TDS Compliance
    • Bank Reconciliation
    • CA Corner

    Specialized Modules

    • AI Smart Billing
    • Job Work & Mill
    • Multi-Company Cloud
    • Agent Commission
    • E-Commerce
    • Item Price List
    • Customization & Branding

    Utilities & Reports

    • Financial Reports
    • Report Automation
    • Accounting Vouchers
    • Masters Setup
    • Data Security
    • Office Printing
    • Notifications
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